Sales Terms and Conditions
Website: https://berthaeddie.com
Email: supportinfo@berthaeddie.com
1. Introduction
Welcome to Bertha Eddie, your trusted destination for unique and stylish printed bags. These Sales Terms and Conditions (“Terms”) govern all product purchases made through our website, https://berthaeddie.com. By placing an order with us, you agree to comply with and be bound by these Terms. Please review them carefully before making a purchase.
These Terms are designed to ensure transparency, protect both the customer and Bertha Eddie, and outline the responsibilities and expectations involved in every sale. If you do not agree with these Terms, please refrain from purchasing our products.
2. Eligibility and Customer Responsibilities
To place an order through berthaeddie.com, you must be at least 18 years old or have permission from a legal guardian. By completing a purchase, you confirm that all information provided during checkout—such as your name, address, email, and payment details—is accurate and current.
If you create a user account, you are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Bertha Eddie reserves the right to suspend or terminate accounts that violate these Terms or are suspected of fraudulent activity.
3. Product Descriptions and Availability
We take great care to ensure that all product descriptions, images, and specifications for our printed bags are accurate and up to date. However, colors may appear slightly different depending on your device’s display settings or lighting conditions. These variations do not qualify as product defects.
All products are subject to availability. We reserve the right to modify, discontinue, or limit the quantity of any item at any time without prior notice. If a product becomes unavailable after your order has been placed, we will contact you promptly to arrange a replacement, store credit, or full refund.
4. Pricing and Payment Terms
All prices displayed on berthaeddie.com are listed in U.S. dollars (USD) unless stated otherwise. Prices are subject to change at any time without notice. The price applicable to your order will be the one shown at the time you confirm your purchase.
We accept various secure payment methods, including major credit cards, PayPal, and other trusted payment gateways. By submitting your payment information, you represent that you are authorized to use the selected payment method and that sufficient funds are available to complete the transaction.
In case of a pricing error or technical issue that results in incorrect pricing, Bertha Eddie reserves the right to cancel or refuse any order placed at the incorrect price, even after payment has been received. In such cases, you will be notified and refunded in full.
5. Order Processing and Confirmation
After you place an order, you will receive an automated confirmation email acknowledging receipt of your order. This acknowledgment does not mean that your order has been accepted. The sale is considered complete only when we dispatch the product and send a shipping confirmation email.
We reserve the right to reject or cancel any order for reasons including payment authorization failure, suspected fraud, inaccurate billing information, or product unavailability.
6. Shipping and Delivery
We strive to ship your printed bag orders as quickly as possible. Delivery times may vary depending on your shipping destination and order volume. Estimated delivery timelines provided at checkout are for reference only and are not guaranteed.
Once your order has been dispatched, you will receive tracking information via email. Bertha Eddie is not responsible for delays caused by customs, courier services, or factors beyond our control.
All shipping costs are displayed at checkout. International customers are responsible for any applicable import duties, customs fees, or taxes imposed by their local authorities.
7. Returns, Exchanges, and Refunds
Your satisfaction is important to us. If you are not completely satisfied with your purchase, you may return or exchange it according to our Return and Exchange Policy. Items must be returned in their original, unused condition, with all packaging and tags intact.
We do not accept returns for items that have been worn, washed, or damaged due to improper handling. In cases where the item arrives defective or incorrect, please contact supportinfo@berthaeddie.com within 7 days of delivery.
Return shipping costs may be the responsibility of the customer unless the return is due to an error on our part. Refunds will be processed to the original payment method once the returned item has been inspected and approved.
8. Intellectual Property Rights
All content on berthaeddie.com, including logos, images, text, graphics, and product designs, is the intellectual property of Bertha Eddie or its licensors. Any unauthorized use, reproduction, or distribution of our content is strictly prohibited without prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, Bertha Eddie shall not be liable for any indirect, incidental, or consequential damages resulting from the purchase, use, or inability to use our products.
Our total liability for any claim arising from a transaction shall not exceed the amount paid for the product in question. Nothing in these Terms excludes or limits liability for fraud, negligence, or any statutory rights that cannot be excluded under applicable law.
10. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Bertha Eddie operates. Any disputes arising from these Terms shall first be attempted to be resolved amicably. If unresolved, the dispute shall be subject to the exclusive jurisdiction of the competent courts in the applicable region.
11. Changes to These Terms
We reserve the right to update or modify these Sales Terms and Conditions at any time without prior notice. The latest version will always be available on https://berthaeddie.com. Continued use of our website or purchase of products after changes have been posted constitutes acceptance of the updated Terms.
12. Contact Information
For any questions, concerns, or assistance regarding these Sales Terms and Conditions, please contact us at:
📧 Email: supportinfo@berthaeddie.com
🌐 Website: https://berthaeddie.com